We want you to be 100% satisfied with your purchase. We built the Redefining Strength brand by focusing on quality and transparency. We believe in our products and use them on a daily basis. If for any reason you are not completely satisfied with any of our products please contact our support team within 30 days of the receipt of your order at firstname.lastname@example.org. If you wish to return a product or get a refund here is how it works.
Returns and Refunds
You can return your items within 30 days of the purchase date for a full refund. You are responsible for covering the shipping costs associated with returning your product(s). Redefining Strength will not cover or reimburse you for shipping costs for returns or exchanges.
Items on sale, stacks, and bundles are not eligible for returns.
For a full refund follow these steps...
1. Initiate an RMA (Refund Return Merchandise Authorization)
A Return RMA is required to return your Redefining Strength products. Redefining Strength Support can be contacted at email@example.com or by phone at 949-287-3123.
2. Return the products you would like refunded
Take the products you would like refunded to your nearest shipping facility.
Any carrier will work including USPS, UPS, FedEx, etc.
Include your RMA number that must accompany your return. You can find this on the return slip provided. Returns need to be received within 21 days from the RMA issue date.
3. Where To Send Your Products
Please send all items you would like refunded to:
Redefining Strength Returns
25651 Taladro Cicle Suite G
Mission Viejo, CA 92691
4. Shipping Costs
You are responsible for covering the shipping costs associated with returning your product(s). Redefining Strength will not cover or reimburse you for shipping costs for returns or exchanges. This includes any reshipping costs or fees associated with orders that are returned to us for either having an insufficient address, wrong address, unclaimed, etc.
5. Processing Your Refund
Your refund will be processed once the product(s) you’ve returned has been received by our returns department. When the refund request is approved, the refund will be issued via the original form of payment. Refunds will not be granted through any other method. Please note that it may take up to 7-10 days for them to appear on your statement. If you have any questions or run into any problems during your return, please email us at firstname.lastname@example.org